Discount Power

Discount Power is a Texas electricity provider that launched in 2008 by veterans of the Texas energy industry, this Houston-based energy company delivers affordable electricity plans to residential and commercial properties throughout the Lonestar state.

With competitive pricing and fixed-rate plans, this dependable company of industry experts is recognized for its superior level of customer service and quality-driven approach to powering your homes and businesses.

Focused on offering customers more bang for their buck, Discount Power simplifies energy plans by making cost-effective plans with no hidden fees. Backed by a communicative customer support team that genuinely care, enrollment is easy and there are no surprises with these competitive rates!

A few of the advantages you will receive from becoming a cherished Discount Power customer includes but is not limited to:

• Affordable rates with highly-competitive pricing and regularly offered discounts and promotions
• An A+ rating from the BBB (Better Business Bureau) as of July 2020
• Customer support agents that actually support you, no robots transferring you in circles
• A month-to-month plan with $0 cancellation fees and no long term contract commitment
• Easy online services for auto-bill pay, so you don’t even have to think about your energy bill
• A simple portal that allows you to track and monitor your energy usage for the month
• No-fuss or frills, just reliable electricity to power your life!

Describing of their customer-centric approach:

“With Discount Power, we take care of the details, so you don’t have to. We have you covered.”

Discount Power’s Customer Philosophy:

Although customer service and hands-on support are things that everyone deserves to feel from their energy provider – Surveys and statistics show that most people do not feel valued, important, or well-taken care of by their energy company.

Discount Power is on a mission to change this.

Discount Power has a hand-crafted customer philosophy that is centered around the following core values and principles:

• Top-rated customer service representatives, eager to support you in any way
• More than 12-years of dedicated service to Texans backed by experts with decades of versatile experience in providing top-quality energy
• Keeping rates low with month-to-month
• Fixed rates so your lowest price is locked in, regardless of economic fluxations
• Bilingual agents that can assist you in either English or Spanish
• Making your energy company work FOR you instead of against you!

Areas Serviced by Discount Power

• AEP Texas Central: including Corpus Christi, McAllen, Harlingen, and Laredo.
• AEP Texas North: covering northern Texas including San Angelo, and Vernon.
• CenterPoint Energy: a large service area covering the Houston metropolitan area
• Oncor Electric Delivery: another large service area that incorporates Dallas, Piano, and Paris.
• Texas-New Mexico Power: this service area provides for residents of Houston, Dallas–Fort Worth, and Midland.

What Discount Power Customers Say:

A few testimonials directly from verified clients are –

• “Billing has been flawless using the Autopay feature, and I did receive a renewal notification via Email and when I logged into my account nearly 6 weeks before expiration. It’s pretty straight forward and easy to use, love the fixed rates.” – Chris S.
• “I am so grateful that Discount Power had an option for me to chat with someone when their regular business hours had closed! This afforded me the opportunity to reconnect service to my home.” – Josefina G.
• “I am very pleased with Discount Power. My bill has been almost cut into half. I recommend them to everyone and my 88 yr old parents, who find change hard. They just switched for the 1st time this year and are very pleased with their bill and customer service, as am I!!! – Renee W.
• “Discount Power has some of the best customer support people I have come across in a very long time. One thing that impressed me was their customer support team is here in America.
  They solved my problem quickly and effortlessly. I also didn’t have to wait on hold for more than a minute.” – Paul W.
• “Affordable, reliable, and stable energy plans with great customer service.” Christopher A.

Discount Power Company Rating

According to the records of the Texas Public Utility Commission and Power to Choose, as of January 10, 2021 Discount Power has a company rating of 2 starts out of 5.

The company rating indicates the ratio of customer complaints a company has received in the past 6 months compared to other companies. The more stars a company has, the lower the complaint ratio.

This link takes you to the official customer complaint statistics for Discount Power as reported by Power to Choose, the official website of the Public Utility Commission of Texas

Notice

Any product, company, or organization names, marks or logos shown on this page are the property of their respective owners. EnerWisely is an unaffiliated, independent marketplace.

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