Direct Energy

Who Is Direct Energy?

Direct Energy’s headquarters are located in Houston, Texas, but they have regional offices throughout the United States and Canada making them one of the largest electricity providers, not just in Texas, but in all of North America.

Direct Energy provides energy to over 240,000 commercial and industrial customers. They are also the leading residential energy retailers based on the number of customers they serve.

They retail electricity and natural gas, plus they offer a variety of energy-related services that add value. The result is a choice for their customers, simplifying their energy needs. Their innovative approach brings energy, data, and technology together for a better life.

Customers of Direct Energy enjoy simple to use tracking apps that help them understand and control how they how many kilowatts per hour (kWh) they are using. Customers also get helpful advice so they can make informed decisions on how to become more efficient and save money.

Innovations for a Better Life

Consumer empowerment is the future of energy. Direct Energy’s innovative tools enable customers to make the right decisions in a timely manner. Strategic partnerships and proprietary technologies are constantly being created and adapted to maximize your experience.

Amazon Partnership

Everyone’s favorite home personal assistant now works with Direct Energy to give customers an easy to use tool that delivers superior control over your home electrical environment and consequently your electric bill.

Now you can ask Alexa how much your bill is and when is it due? Alexa can give you real-time usage numbers for the week, month, and year-to-date.

Direct Your Energy System

Now you can take advantage of Direct Your Energy, a suite of personalized energy insights to help you manage your electricity. This dashboard tool will display your energy usage as a whole and individual appliances.

Energy Insights Chart

One tool in the Direct Your Energy system is the handy Energy Insights Chart. You’ll be able to see how much electricity your refrigerator, oven, HVAC, and more are using. Additionally, the chart explains how much that usage cost you so you can truly understand your electric bill.

Heat Map Calendar

This is a convenient, color-coded calendar that visually tracks your electricity usage by day. It shows you where your electricity went in an easy to read color scheme. Now you can easily see what might have caused your usage to spike or drop, and you can effectively plan for future use.

Dynamic Usage Graphs

These graphs give you one more way to view your electrical consumption. You can view by day, week, month, or year-to-date. The system overlays this graph with temperature and weather data so you can better understand why your usage went up or down.

Home Comparison Tool

Now you can see what other homes similar to yours are using for energy with the Home Comparison Tool. You’ll get a good look at your overall usage compared to others, as well as, a drill-down into the individual reasons like heating and air conditioning that affect your bill.

Usage Anomaly Alerts

Imagine getting real-time alerts that your electricity consumption is higher than normal? That’s what happens with Usage Anomaly Alerts. The system will alert you when it detects a significant difference between your historical use and actual use based on what should have been used because of your usage patterns and current weather.

Predictive Weather Overlay

Unique to Direct Energy is the Predictive Weather Overlay tool. It allows you to plan for future use. It features a weather forecast that predicts temperatures and then gives you an estimate of what your bill will be if your usage pattern stays the same. By proactively adjusting your usage with this data you can save money.

Educational Resources

Direct Energy is committed to providing customers with all the educational resources you need to manage their energy through their Learning Center. You can access expert advice on a huge variety of topics related to your home and energy use.

Topics covered include tips on how to save electricity around the house along with seasonal adjustments. You’ll find ways to improve your HVAC and plumbing to help you improve efficiencies.

Information on how to turn your home into a smart energy home will help you save money. A Green Living volume provides useful insight and recommendations to help you lower your carbon footprint.

Direct Energy Plans

Tailoring your electricity plan to your particular usage is easier than ever with the flexible plans through Direct Energy.

36-Month Live Brighter Plan

A fixed-rate plan proving three years of protection from price fluctuations in the market. No more skewed bill due to seasonal changes, just one fixed rate.

12-Month Live Brighter Plan

You’re locked in for 12 months instead of three years, but you still get all the protection against market fluctuations.

12-Month 12-Hour Plan

You get one fixed rate for 12 months all year long. The added benefit to this plan is you get 12 hours of free electricity every night between 9:00 p.m. and 9:00 a.m.

Direct Energy Service Areas

Direct Energy covers a wide service area that incorporates much of the lone star state. This includes (but isn’t limited to) the following areas:

• Addison
• Conroe
• Dallas
• Galveston
• Houston
• McKinney
• Odessa
• Plano
• Richardson
• Waco

Notice: Any product, company, or organization names, marks or logos shown on this page are the property of their respective owners. EnerWisely is an unaffiliated, independent marketplace.

Direct Company Rating

According to the records of the Texas Public Utility Commission and Power to Choose, as of January 10, 2021 Direct Energy has a company rating of 3 starts out of 5.

The company rating indicates the ratio of customer complaints a company has received in the past 6 months compared to other companies. The more stars a company has, the lower the complaint ratio.

This link takes you to the official customer complaint statistics for Direct Energy as reported by Power to Choose, the official website of the Public Utility Commission of Texas

Notice

Any product, company, or organization names, marks or logos shown on this page are the property of their respective owners. EnerWisely is an unaffiliated, independent marketplace.

EnerWisely finds the electricity plans with the lowest cost based on your usage patterns

With EnerWisely, you are always in control; that is why it offers multiple ways to shop. However, when it comes to finding the best plan, customization based on your real consumption patterns is the key. 

Because you use different appliances during different periods, your electricity consumption changes over time. Once you see your real usage trends, you will understand why using “an average consumption” might lead you to the wrong choices. 

Instead, take advantage of EnerWisely Technology now. Use the FREE TOOL Energy MatchMaker and identify the electricity plan with the lowest cost based on your real usage patterns.

The process is 100% done online, so you get results within minutes. Most Texas homes already have smart meters installed by the utility companies; therefore, there is no need or extra cost for new devices.

Yeap, it complies with DataGuard, the standard for energy data privacy. Your savings don`t come at the cost of your privacy. So unlike other services, with us, your data is never sold or shared! 

EnerWisely is the best free, smart, and easy way to compare energy rates in Texas.

HERE IS HOW IT WORKS:
1- First of all, signup for FREE to access EnerWisely’s powerful analytics. All you need is your address, meter number, and electricity provider name to securely access your home`s electric meter data.
2- Next, instantly see your real consumption patterns including seasonal changes, days vs. nights, and weekdays vs. weekends.
3- Then, evaluate the compatibility  between all the plans in our database and your profile
4- Consequently, cut through the clutter with top recommendations ranked by matching scores based on each plan estimated total cost
5- In conclusion, order confidently to maximize your savings and get extra perks to stay on track.

EnerWisely Keeps Your Data Safe & Private.

Also, use EnerWisely and say goodbye to partial savings! 

EnerWisely is more than an electricity shopping site. It is the only personalized energy management platform free for consumers in Texas. 

Your full savings potential comes from finding the lowest costs electricity plan, and ALSO improving your energy efficiency. Since EnerWisely helps you with both, you finally have a way to stop missing out on savings. 

With EnerWisely, you get the only service capable of analyzing your home features to evaluate your energy leaks and show you where and how to save more. Also, EnerWisely can show you the climate impact of your energy use. 

In conclusion, when it comes to saving money and protecting the planet, there is no reason to compromise. With EnerWisely, your improvements in Energy Efficiency will always mean bigger money savings and lower emissions.