Just Energy Review
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Just Energy Group Inc. is a Canadian-based natural gas and electricity retailer operating in Canadian and American markets across North America, and in Germany, Ireland and Japan.
Getting to Know Just Energy
Since 1997, this top energy provider has been providing electricity services to homes and businesses across North America. They currently serve nearly 2 million customers.
The company puts an emphasis on providing high-quality customer service at every turn. As a result, it has 500 dedicated customer service representatives to help answer questions, giving the company a more personal feel.
Even when external factors influence energy costs, there is a commitment to providing reliable electricity services at a fair, competitive price, so powering your home is never out of reach.
The company also promotes green initiatives, with plans and products to help encourage households, small businesses, and larger corporations to practice environmentally friendly energy use.
Additionally, this electricity provider invests in projects that produce renewable energy.
As of early 2021, is a light company available to customers in 11 states, including residents here in Texas. The company also serves 7 Canadian provinces.
Cheap electricity is not easy to come by, but Just Energy gives you options that other companies don’t provide. Currently, the company offers two types of energy plans, based on your needs.
It’s hard to set a budget and stick to it when your energy bill could vary by dozens of dollars every single month. To help make it a bit easier, Just Energy offers a fixed energy plan that could be just the solution you need.
When you choose their fixed plan, you’ll get a set rate for a specific time period, generally between 24 and 36 months. During that time, regardless of fluctuations in energy costs or changing weather, your bill remains the same price.
This predictability can help you manage your finances more easily. And, as a bonus, it guarantees that it won’t cost you more to run the air conditioner during our hot Texas summers.
Just Energy’s variable plan acts as more of a “traditional” energy plan structure. As the energy rates fluctuate throughout the year, so will the total cost of your bill. When rates go down, this can help you save money on your bill.
But, there’s also the risk that rates will go up, leaving you with an unpredictably high bill at a moment’s notice.
Just Energy Commercial Service
This electricity provider also proudly powers commercial businesses of all sizes in their service areas. The company offers both electric and natural gas commercial plans, so you can choose the type of power that works best for your business’s needs.
Just Energy also makes it easy for businesses to manage their energy, thanks to a helpful online portal, helping you to make energy-efficient choices for your company.
Commercial Affinity Program
Just Energy also offers an Affinity Program, which offers discounts to your employees and helps you generate more funds for your business, as you’ll receive compensation for every employee who chooses Just Energy as their provider.
Not only does this help your company earn money, but it also helps you add more value to employees in the form of discounted electricity rates.
If you choose to join the Affinity Program, they will do all the heavy lifting for you. As a member of the program, you’ll have access to the following:
- A brochure to distribute to customers
- An online portal for customers to enroll
- Email campaigns customized for your employees to help them learn more
Best of all, the Affinity Program is free to join.
Tools Available to Just Energy Customers
One of the company goals is to provide its customers with the tools needed to use energy efficiently, practice green energy habits, and save money on energy costs.
Here’s a closer look at some of the tools they offer their customers.
Just Energy has a robust learning center to help you learn about energy rates and what causes them to change. The information center also has details about deregulation and why it’s important.
And, if you’re worried about falling for an electricity scam, their website has the information you need to protect yourself.
Just Energy understands the importance of reducing our collective carbon footprint. That’s why they offer green energy resources and products to all customers. The company will help you learn about the small steps you can take for the biggest impact.
Would you like to have a better understanding of how electricity works? Just Energy will help you take a deep dive into how electricity is made, how it works to keep your lights on, and the different sources of energy available to you.
Choosing an Electricity Provider Doesn’t Have to Be Complicated
After reading through this review, are you ready to make a decision on which electricity provider could be right for your needs?
On average, a residential household in the U.S. spends over $110 per month on electricity costs.
There are a number of factors that determine the cost of your energy bill, like usage, time of year, and where you live. But perhaps the most significant factor is your energy provider.
If you live in an area where you have the freedom to choose between electricity providers, it can be difficult to determine which is the right choice to power your home.
We’re here to help make it a bit easier for you. Keep reading to learn about Just Energy, the plans they offer, why they could be the right provider for you, and how to make the right decision for your home.
We’ve got the tools you need to make a decision here at EnerWisely. Use our powerful Best deal finder tool to see the different plans available, recommended to you based on your actual usage needs.
A more affordable electricity bill can be your reality, and it’s just a click away. Start saving today!
Just Energy Company Rating
As of January 10, 2021 Just Energy has a company rating of 3 starts out of 5 according to Power to Choose. The company rating is based on the ratio of customer complaints a company has received in the last six months compared to other companies. The more starts a company has, the lower the complaint ratio.
This link takes you to the official customer complaint statistics as reported by Power to Choose, the official website of the Public Utility Commission of Texas
Chart showing trend in customer complaints for Jul 2020 to Jan 2021 (Source: Texas PUC )
Any product, company, or organization names, marks or logos shown on this page are the property of their respective owners. EnerWisely is an unaffiliated, independent marketplace.
EnerWisely finds the electricity plans with the lowest cost based on your usage patterns
With EnerWisely, you are always in control; that is why it offers multiple ways to shop. However, when it comes to finding the best plan, customization based on your real consumption patterns is the key.
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EnerWisely is the best free, smart, and easy way to compare energy rates in Texas.
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EnerWisely complies with the US Department of Energy DataGuard Privacy Standard.
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EnerWisely is more than an electricity shopping site. It is the only personalized energy management platform free for consumers in Texas.
Your full savings potential comes from finding the lowest costs electricity plan, and ALSO improving your energy efficiency. Since EnerWisely helps you with both, you finally have a way to stop missing out on savings.
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